My friend Nicole was a quality manager at a large company recognized for its software process improvement and measurement success. Once I heard her say, “Our latest code inspection only found two major defects, but we expected to find five, so we’re trying to figure out what’s going on.” Few organizations have deep enough insight […]
Perhaps you’ve seen a sign at a car repair shop that asked, “What do you want: good, fast, or cheap? Pick two.” While humorous, the sign is also wise: it acknowledges the reality of tradeoffs. You generally cannot optimize every desired outcome of a given situation. People often apply this so-called “iron triangle” or “triple […]
In the first article in this series I described five dimensions of a software project: features, quality, schedule, staff, and cost. Each of these dimensions can be a project constraint, a driver, or a degree of freedom. A way to classify each dimension into one of the three categories is to think of the amount […]
Software products are created for users, be they human beings, hardware devices, or other software systems. A user is a stakeholder who will interact with a completed system either directly (that is, hands on) or indirectly (for example, using reports from the system but not generating those reports personally). Users can be grouped into user […]
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