Author Bio
Getting feedback is very, very hard. My first memory of professional feedback was when I was 16, working at the drive-thru window at Burgerville. After only an hour of working away from the fryer and direct with the customer, my manager whisked me aside to tell me I had a bad attitude and needed to […]
As the leader of Jama’s Customer Care department, I work with the team to cultivate relationships with our customers. Each relationship is highly dependent on the customer’s specific needs in a given situation. When our customers file tickets, we need to be the Problem Solver. When they comment on the Community, we need to be […]
PDX Women in Tech has humble beginnings — very humble, in fact. In late 2011, after a thrilling experience at the Grace Hopper Women in Computing Conference in Portland, I felt sad. I was sad because all the smart as hell women went home to their respective cities. I would probably never hear Sheryl Sandberg speak in […]
Impostor syndrome creeps up on you. It creeps slowly enough that you don’t even notice it until you start to feel ill. It starts in your stomach — dead center — and makes you feel hollow inside. If only that symptom would clue you into what’s going on, giving you some warning so you could call out to your […]